• C32, Alison Business Centre, Alison Crescent, Sheffield, S2 1AS
  • 0114 504 2091

Privacy Policy

Supporting NHS discharge teams, GP practices, and community
professionals

Privacy Policy

SAFER STAFFING SOLUTIONS LTD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website or engage our home care and staffing services.

By using our website or services, you agree to the terms outlined below.

1. Who We Are

SAFER STAFFING SOLUTIONS LTD
Office C32, Alison Business Centre
Alison Crescent, Sheffield
England, S2 1AS
Email: care@saferstaffing.co.uk
Phone: 315-594-1730

We act as the data controller for all personal data collected through our website and services.

2. Information We Collect

Information you provide directly

We may collect:
  • Full name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Next of kin or emergency contact details
  • Care needs and health-related information
  • Enquiries submitted via forms or phone

Information collected automatically

When using our website, we may collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data

3. How We Use Your Information

We use your personal information to:
  • Provide home care and staffing services
  • Create and manage care plans
  • Communicate with you and your family
  • Respond to enquiries
  • Arrange assessments and visits
  • Process invoices and payments
  • Improve our services and website
  • Comply with legal and regulatory requirements
We only process personal and health data where there is a lawful basis, including consent, contractual necessity, legal obligations, or vital interests.

4. Sharing Your Information

We never sell your personal information. We may share your data with:
  • Care staff and healthcare professionals involved in your support
  • Payroll, IT, and administrative service providers
  • Regulators or authorities where legally required
  • Emergency services where necessary for safety
All third parties are required to protect your information and use it only for authorised purposes.

5. Data Storage and Security

We take appropriate technical and organisational measures to keep your data secure, including:
  • Secure digital systems
  • Restricted access to authorised staff only
  • Password protection and encryption
  • Confidentiality agreements
Your information is retained only for as long as necessary to provide services or meet legal obligations.

6. Cookies

Our website may use cookies to improve user experience and monitor website performance. You may disable cookies through your browser settings.

7. Your Rights Under UK GDPR

You have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: www.ico.org.uk

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: care@saferstaffing.co.uk
Phone: 315-594-1730
Address: Office C32, Alison Business Centre, Alison Crescent, Sheffield, England, S2 1AS